PRIVACY POLICY

1 - WHAT WE DO WITH YOUR INFORMATION
When you make a purchase from our store, we collect personal information, such as your name, address, and email address. Additionally, when you browse our store, we automatically receive your computer’s internet protocol (IP) address to help us understand your browser and operating system.
If you opt-in to email marketing, we may send you updates about our store, new products, and other offers.

2 - CONSENT
How do we obtain your consent?
By providing us with personal information to complete a transaction, verify your credit card, place an order, arrange delivery, or return a product, we assume that you consent to the collection and use of this information for those specific purposes. If we request your personal information for other reasons, such as marketing, we will ask for your explicit consent or give you an opportunity to decline.
How can I withdraw my consent?
You can withdraw your consent for us to contact you, or for the collection, use, or disclosure of your information at any time by contacting us at privacy@toccaandco.com or by mailing us at:
Tocca & Co
Sydney, Australia

3 - DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.

4 - SHOPIFY
Our store is hosted on Shopify Inc., which provides the online platform that allows us to sell products and services to you. Your data is stored securely on Shopify’s servers, behind a firewall.
Payment:
If you opt for a direct payment gateway, Shopify stores your credit card data. It is encrypted via the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete your purchase, and is deleted after that. Shopify adheres to PCI-DSS standards, ensuring secure handling of credit card information.
For more information, you can read Shopify’s Terms of Service or Privacy Statement.

5 - THIRD-PARTY SERVICES
Third-party providers we work with will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us. Payment gateways and other transaction processors have their own privacy policies, and we recommend reviewing them to understand how your information is handled.
Please note that some third-party providers may be located outside your jurisdiction, meaning your information could be subject to the laws of that jurisdiction. For example, if you are in Canada and use a payment gateway in Australia, your personal information may be subject to Australian laws.
When you click on links on our site, you will be directed away from our site. We are not responsible for the privacy practices of other sites and recommend reading their privacy policies.
Google Analytics:
We use Google Analytics to help us understand site traffic and monitor which pages are being visited.

6 - SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information from misuse, loss, unauthorized access, alteration, or destruction. If you provide us with credit card details, they are encrypted using SSL and stored with AES-256 encryption. While no method of transmission or storage is 100% secure, we comply with PCI-DSS standards and implement generally accepted security practices.

7 - COOKIES
A cookie is a small file that is stored on your device. Cookies help us track and store information, like items in your shopping cart. You can opt-out of cookies at any time through your browser settings.

8 - AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your state or country of residence, or you have given consent for a minor to use this site.

9 - TEXT MARKETING AND NOTIFICATIONS
By entering your phone number during checkout, subscribing via our form, or using a keyword, you agree to receive text notifications regarding your order (including abandoned cart reminders) and marketing offers. We may send up to 5 text marketing messages per month. Consent is not a requirement for purchasing.
You may opt-out of text marketing messages at any time by replying with “STOP” to any message. You may also unsubscribe via the link provided in each message. Message and data rates may apply. For help, text “HELP” to the number from which you received the messages.

10 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting. If significant changes are made, we will notify you on this page. If our store is merged or acquired, your information may be transferred to the new owners to continue providing services to you.

QUESTIONS AND CONTACT INFORMATION
If you wish to access, correct, or delete your personal information, file a complaint, or want more information, contact our Privacy Compliance Officer at privacy@toccaandco.com or by mail at:
Tocca & Co
Sydney, Australia